How to use HayHueco

Frequently asked questions

What is HayHueco?

A way to share a taxi (or Uber, Cabify) to or from an event. Nobody drives: whoever was already going to order a taxi announces it, and others join and split the fare.

How do I sign up?

Enter your email and type the one-time code we send you: no passwords. You can also continue with Google. To create an account you must be at least 14 and accept the terms.

How do I announce my taxi?

Open the event page and tap “I'm getting a taxi”. Enter where you leave from, the time and how many seats you have spare, then submit the form: your taxi appears on the event page so others can join. You must be at least 18 to announce a taxi.

How do I join a taxi?

The event page lists the taxis people have announced. Open one leaving near you and join it. If it is full, join the waitlist and we will let you know if a seat frees up.

How much does HayHueco cost?

Nothing. Announcing a taxi and joining are free and there is no commission. Passengers only split the real fare.

How do I coordinate with the others?

Every ride has a chat for whoever announced the taxi and the confirmed passengers. Use it to agree on the meeting point, the exact time and how you split the fare.

Can I cancel a ride?

If you announced the taxi, you can cancel the ride before it leaves and the passengers are notified. If you are a passenger, you can leave the ride and your seat becomes free for someone else. Do it as early as you can.

What if the person who announced the taxi doesn't show up?

Message them in the ride chat. HayHueco only puts people going the same way in touch and cannot guarantee that everyone turns up, but you can tell us at [email protected] so we can review the profile.

Can I use HayHueco if I am under 18?

You can sign up if you are 14 or older. To announce a taxi (create a ride) you must be at least 18.

Is my data safe?

Your data travels encrypted and is shown only, as far as needed, to the people on your ride. The Privacy Policy has all the details.